Downsizing and Reorganizing: What's A Supervisor To Do? (presented by Judi Gissy, 3/7/2012)
- Describe the effects of downsizing and reorganizing on the organization and on the employees
- Describe how a supervisor is affected by significant changes in the workplace structure
- Introduce strategies on how the supervisor can aid employees, themselves and the organization with downsizing and reorganization
Leading Change in the Workplace (presented by Jeff Gushin, 6/18/2010)
- Define change and the challenges involved in successfully adapting to change in the workplace
- Understand the psychological impact of change on employees and related stress
- Develop strategies to cope with one’s own change related stress
- Learn skills that will help guide your employees through the change process
The Coaching Process (presented by Judi Gissy, 1/25/2011)
- Define coaching as a leadership skill
- Describe the coaching skills of training, counseling, challenging and mentoring
- Learn skills in matching coaching techniques with employee performance levels
- Better apply coaching techniques appropriately in the work environment.
A New Supervisor's Guide to Success (presented by Jeff Gushin, 1/28/2011)
- Explore one’s goals and expectations
- Learn how to avoid potential pitfalls
- Learn skills essential to good management including: setting priorities, coaching, evaluating employee performance and effective communication
- Identify the difference between good management and successful leadership
Dealing with Difficult Employees (presented by Jeff Gushin, 5/18/2011)
- Identify the characteristics of a difficult employee
- Learn about common difficult personalities
- Understand why we can’t ignore the difficult employee
- Explore some effective tips and strategies to deal with different types of difficult employees
Effective Leadership (presented by Judi Gissy, 5/23/2011)
- Identify leadership skills
- Define the difference between a leader and a supervisor
- Explore the qualities that are important in leadership
- Learn how a supervisor can inject more leadership into their supervisory style