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Concernservices.com Disclaimer

This CONCERN Services Web site is intended to provide information to CONCERN providers, customers and clients about CONCERN and about the products and services offered by CONCERN and TriHealth Corporate Health Services. Information contained in this site is general in nature. It is not meant to replace or be used instead of the advice of behavioral health care professionals. If you have specific behavioral health care needs, or for more complete information, please see your employee assistance program or other health care provider.

Although CONCERN has made every effort to ensure that the contents of this site are correct and complete, CONCERN cannot be responsible for the accuracy of information contained herein.

The products/and or service descriptions, if any, provided on the CONCERN Services Web site are not intended to constitute offers to sell or solicitations in connection with any product or service. All products are not available in all areas and are subject to applicable laws, rules and regulations.

Links to various other Web sites from this site are provided for your convenience only and do not constitute or imply endorsement by CONCERN or TriHealth, Inc. of these sites, any products or services described on these sites, or of any other material contained therein. CONCERN and TriHealth, Inc. disclaim responsibility for their content and accuracy.

Information on this Web site may contain inaccuracies or errors. Information may be changed or updated without notice. CONCERN has no obligation to update this site; therefore any information presented may be out of date.

CONCERN Services is part of the Corporate Health Services Division of TriHealth, Inc., an Ohio corporation.

CONCERN Privacy Statement
This Privacy Statement provides information about:

1. What personally identifiable information of yours or third party personally identifiable information is collected from you through the Web site
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution of the information
6. The kind of security procedures that are in place to protect the loss, misuseor alteration of information under CONCERN control
7. How you can correct any inaccuracies in the information

If you have questions or concerns regarding this statement, you should first contact CONCERN, 11121 Kenwood Road, Cincinnati, OH 45242 by postal mail.

Commitment to confidentiality:
Confidentiality is a top priority at CONCERN. We are committed to maintaining the highest level of confidentiality with all of the information we receive from our customers and clients, including the information received from this Web site.

This Privacy Statement will assure you that the information you share with CONCERN is kept confidential and fully secure. CONCERN may change this Privacy Statement at any time by posting revisions to our Web site. You will be notified of any modifications in the use of Personally Identifiable Information via email, mail or phone.

Links to other sites are available in order to provide you with additional useful information and services. Links that take you off our site are clearly labeled. We are not responsible for the privacy policies or actions of those that control other sites. We encourage you to look for and review the privacy policies of any site you visit.

Personal information:
At CONCERN, we are very aware of the privacy concerns of our customers and others who visit the CONCERN Web site. In fact, we share your concerns and will not solicit personal information from you as you tour our site, though you may provide that information voluntarily. If you do elect to provide personal information to us, in no case will we sell, license or transmit that information outside of CONCERN for any reason, unless you authorize us to do so.

There are instances in which CONCERN might internally use the personal information you voluntarily submit. These instances include identifying and registering you for services through our site. In addition, we may disclose your personal information (as described below) to our agents, affiliates and subsidiaries to enable them to perform certain functions for us. By learning a little about you, CONCERN can deliver more relevant content and product offerings, hence provide you with better service.

Personally Identifiable Information is described as data that is unique to an individual, such as a name, address, telephone number, social security number and date of birth (DOB). At times, we may request personal information from you through our sites in order to deliver requested materials to you, respond to your questions or deliver a product or service. Members, clients, customers and providers have the ability to register in a secured area of our Web site in order for us to deliver such products or services. Information we collect may include:

By providing an email address, you are indicating that publications can be sent to your email address. You are not required at any time to submit your email address for the purpose of receiving recurring informational/promotional emails from CONCERN and/or third parties. You may opt out of receiving publications via email by contacting CONCERN. We may also collect information about you and your use of our site through the use of "Cookies." Cookies are small computer files that we transfer to your computer's hard drive that grant you access to a secured area and are only used for session tracking. Cookies are required to gain access to the secured areas of our site. Access to these secured areas will not be granted if the Cookie is rejected. Information that is automatically logged for the purpose of producing reports containing hit volumes are: Query String, Status, Bytes Sent, User-Agent (Browser Type) and Cookie Referrer.

Internal Security Procedures
Information that you share with us is kept strictly confidential and fully secure. Your encrypted (encoded) information is protected using "SecureSocket Layers (SSL)" as it passes between your browser and the CONCERN servers. Only authorized persons are permitted to access your personal information. All authorized persons must abide by a security and confidentiality agreement.

What you should know:
The information contained on this CONCERN Web site is provided for general informational purposes, as a convenience to the providers, customers and clients of CONCERN and as a public service. The material is not a substitute for obtaining professional advice from a qualified person, firm or corporation. Consult the appropriate professional advisor for more complete and up-to-the-minute information. CONCERN is not engaged in rendering any legal, medical or professional services by placing this general informational material on this Web site.

In no circumstances will CONCERN be liable to any party for any direct, indirect, special or other consequential damages arising out of any use of this Web site or any other hyper-linked Web site. This includes, without limitation, any lost profits, business interruption, loss of programs or data on your equipment, or otherwise, even if CONCERN is expressly advised of the possibility or likelihood of such damages.

Information may be changed or updated without notice. Therefore, information contained on our sites may be out of date at any given time. CONCERN may also make improvements and/or changes to the products and/or programs described on our sites at any time without notice.

Email:

Should you send us your questions, comments and job inquiry via email to any mail box provided on any of our affiliated Web sites, we will share your correspondence with our Customer Service representatives and those employees or agents most capable of addressing your questions and concerns. We will retain your communication until we have done our very best to provide you with a complete and satisfactory response. Ultimately, we will either discard your communication or, in some cases, archive it. Your email address will not be retained for secondary purposes.

All information and correspondence you share with us will be handled in the strictest confidence. Please note that the email facilities on our Web site do not provide the same level of security as those areas that require a sign-on and are PIN- protected. For that reason, please do not use email to communicate information to us that you consider to be confidential. If you wish, you may contact us instead via telephone at 513-891-1627 or 800-642-9794 for more information.

The www.concernservices.com Web site is maintained by CONCERN Services.