CONCERN Services provides local, regional and national comprehensive corporate services.

CONCERN Corporate Services Program provides the following services:

• Consultation
• Organizational diagnosis and intervention
• Coaching for management referrals
• Leadership coaching
• Absence management
• Training
• Critical incident/trauma response program
• Wellness education

Consultation Services regarding:

• Problem employees (deteriorating work performance, unacceptable attitude/behavior on the job)
• Threats of violence in the workplace
• Policy and procedure development regarding prevention of violence in the workplace or Drug Free Workplace Programs. (i.e. Bureau of Workers' Compensation or the Department of Transportation Drug Free Workplace programs)
• Conflict between co-workers
• Manager self-care and survivor issues with reorganization, downsizing, and change

Organizational Diagnosis and Intervention:

When a workgroup or team is in conflict and/or not working effectively, CONCERN can diagnose the situation, assess the needs, make recommendations and where appropriate, assist management with an intervention.

During an organizational intervention, CONCERN will provide on-going process consultation to prepare management to take over the process and to prevent problem reappearance.

Leadership Coaching:

CONCERN offers individual coaching to new and experienced supervisory and management staff who want to develop more effective leadership skills.

• Telephonic, Web-based, or in-person coaching
• Understanding your own leadership style and the impact on those you supervise
• Learning how to lead more effective work teams

Absence Management:

CONCERN offers qualified behavioral health case management specialists to:

• Assess employee's needs
• Direct employee to appropriate resources
• Coordinate services for the employee and impacted family members
• Consult with employers regarding policy and process related to lost work time

Training topics include:

Training can be presented either in-person or online, whichever is more convenient for you and your employees.

• Change Management
• Stress Hardiness in Today’s Workplace and World
• Drug Free Workplace Training for Employees and Supervisors
• DOT Supervisor Training
• Team Building
• Coping with Difficult People
• Conflict Management/Resolution
• Effective Communication
• Preventing Violence in the Workplace
• Effective Leadership in a Downsizing (Reorganizing) Environment
• Energizing and Empowering Yourself in Today’s Workplace
• Preparing Supervisors to Deliver a Layoff Message
• Supervisor Training: Dealing with Problem Employees
• Diversity Training
• Sexual Harassment Training
• Generational Differences
• Surviving Job Loss
• Preventing Job Burnout
• Mental Health and Substance Abuse Issues in the Workplace

Critical Incident/Trauma Response Program:

Following a death, serious accident, tragedy or act of violence, CONCERN Corporate staff will conduct an on-site group debriefing session to assist your employees in understanding, normalizing and dealing constructively with their feelings

Wellness Education:

Training modules modified for seminars, brown bags, health fairs or other on-site workshops including:

• Balancing Work, Home and Leisure
• Stress Management
• Change Management
• Parenting with Confidence
• Successful Step-Parenting
• Adolescent Alcohol and/or Drug Use
• Retirement Transition
• Healthy Relationships
• The Whole Woman's Survival Guide
• Healthy Aging
• Smoking Cessation
• Parenting Teens
• Healthy Nutrition

CONCERN welcomes the opportunity to respond to your needs. Contact Us if you would like a proposal or for more information about purchasing any of our products and services.