CONCERN Services provides local, regional and national comprehensive corporate services.

CONCERN Corporate Services Program provides the following services:

• Consultation
• Organizational diagnosis and intervention
• Coaching for management referrals
• Leadership coaching
• Absence management
• Training
• Critical Incident/Trauma Response Program
• Wellness education

Consultation Services may involve:

• Problem employees (deteriorating work performance, unacceptable attitude/behavior on the job)
• Threats of violence in the workplace
• Policy and procedure development of Prevention of Violence in the Workplace or Drug Free Workplace Programs. (i.e. Bureau of Workers' Compensation or the Department of Transportation Drug Free Workplace Programs)
• Conflict between co-workers
• Manager self-care and survivor issues with reorganization, downsizing and change

Organizational Diagnosis and Intervention

When a workgroup or team is in conflict and/or not working effectively, CONCERN can diagnose the situation, assess the needs, make recommendations, and where appropriate, assist management with an intervention.

During an organizational intervention, CONCERN will provide on-going process consultation to prepare management to take over the process and to prevent problem reoccurrence.

Coaching assist managers and supervisors who have:

• A problem employee
• A potentially violent employee
• Employees who are in conflict
• The responsibility to notify employees being laid off

Leadership Coaching:

CONCERN offers individual coaching for new and experienced supervisory and management staff who want to develop more effective leadership skills.

• Telephonic, Web-based, or in-person coaching
• Understanding your own leadership style and the impact on those you supervise
• Learning how to lead more effective work teams

Absence Management:

CONCERN offers qualified behavioral health case management specialists to:

• Assess employee's needs
• Direct employee to appropriate resources
• Coordinate services for the employee and impacted family members
• Consult with employers regarding policy and process related to lost work time

Training topics include:

Training can be presented either in-person or online, whichever is more convenient for you and your employees.

• Change Management
• Stress Hardiness in Today’s Workplace and World
• Drug Free Workplace Training for Employees and Supervisors
• DOT Supervisor Training
• Team Building
• Coping with Difficult People
• Conflict Management/Resolution
• Effective Communication
• Preventing Violence in the Workplace
• Effective Leadership in a Downsizing (Reorganizing) Environment
• Energizing and Empowering Yourself in Today’s Workplace
• Preparing Supervisors to Deliver a Layoff Message
• Supervisor Training: Dealing with Problem Employees
• Diversity Training
• Sexual Harassment Training
• Generational Differences
• Surviving Job Loss
• Preventing Job Burnout
• Mental Health and Substance Abuse Issues in the Workplace

Critical Incident/Trauma Response Program

Following a death, serious accident, tragedy or act of violence, CONCERN will conduct an on-site group debriefing session to assist your employees in understanding, normalizing and dealing constructively with their feelings.

Wellness Education

Training modules modified for seminars, brown bags, health fairs or other on-site workshops including:

• Balancing Work, Home and Leisure
• Stress Management
• Change Management
• Parenting with Confidence
• Successful Step-Parenting
• Adolescent Alcohol and/or Drug Use
• Retirement Transition
• Healthy Relationships
• The Whole Woman's Survival Guide
• Healthy Aging
• Smoking Cessation
• Parenting Teens
• Healthy Nutrition

CONCERN welcomes the opportunity to respond to your needs. Contact Us if you would like a proposal or for more information about purchasing any of our products and services.