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Telephone Counseling/Coaching

Everywhere you look, people at home and in the workplace are searching for ways to make their lives easier and a bit more convenient. With telephone counseling, our clients don’t have to leave work early and battle traffic to meet with their counselor. Telephone counseling is especially convenient for people with busy and changing schedules, physical handicaps or limitations, and for people whose family obligations make travel difficult.

Here’s how it works:
After the initial phone call to CONCERN, the client will be scheduled for a face-to-face assessment meeting with a counselor. If appropriate and mutually agreed upon, the client and the counselor will have the option of continuing counseling by phone. If at any point during treatment the client wants to meet face-to-face with the counselor, a session will be arranged.

What kinds or problems might be considered appropriate for telephone counseling?

• Trying to work through a difficult personal situation
• Experiencing parenting or step-parenting difficulties
• Having a difficult time balancing work responsibilities, making decision or concentrating and feeling stressed
• Facing uncertainty in the near future and feeling anxious
• Experiencing relationship concerns with a co-worker, friend, etc.
• Attempting to adjust to a change and experiencing grief or mild depression
• Stress resulting from legal or financial troubles

What problem areas are not appropriate for telephone counseling?

• Couples/marital counseling
• Family counseling
• Psychiatric problems
• Abuse/neglect
• Crisis situations

We believe that telephone counseling adds a distinct advantage to the convenience and accessibility of CONCERN^® Services. To request telephone counseling information or rates for your organization, Contact us.

We believe that counseling in this format does not allow for all the elements normally used for a clinical assessment in counseling (i.e. body language, expression and tone of voice, etc.). If an individual expresses more serious issues or needs extensive counseling or psychiatric care, the individual will be referred to CONCERN for further assistance. Individuals must be 18 years of age or older to receive telphone counseling.

CONCERN welcomes the opportunity to respond to your needs. Contact Us if you would like a proposal or for more information about purchasing any of our products and services.